Question 1

How can I contact customer support?

Accepted Answer

You can contact our customer support team via email, phone, or live chat. Our contact details are available on the 'Contact Us' page.

Question 2

Can I change my order after placing it?

Accepted Answer

Yes, you can change your order within 24 hours of placing it. Please contact our customer service team for assistance.

Question 3

What if I notice a mistake after I approve the design?

Accepted Answer

Once a design is approved and production has started, changes cannot be made. Custom Sports Jerseys is not responsible for errors in customer-approved designs. Contact us immediately via the Contact page if you notice a mistake in the ordering process.

Question 4

What payment methods do you accept?

Accepted Answer

We accept various payment methods including credit cards, PayPal, and Apple Pay.

Question 5

How is my personal information protected?

Accepted Answer

We collect only the information necessary to process your order and provide support. Personal information is handled in accordance with Canadian privacy laws (PIPEDA) and is never sold or shared except where required to fulfill your order or by law.

Question 6

What sports do you cover?

Accepted Answer

We cover a wide range of sports including basketball, baseball, soccer, darts, bowling, hockey, volleyball, and more. If you have a specific sport in mind, please contact us for more details.

Frequently asked questions